Speech Analytics Market Size & Growth

 

The findings reviewed by GME stated that the Global Speech Analytics Market will expand with a CAGR value of 19.8 percent to reach USD xx Billion by 2026. The significant factors that drive the speech analytics market are the competition between enterprises, technological advancement, and the cloud-based real-time speech analytics solution that provides many opportunities for enterprises.

Browse 159 Market Data Tables and 119 Figures spread through 189 Pages and in-depth TOC on "Global Speech Analytics Market - Forecast to 2026." 

https://www.globalmarketestimates.com/market-report/global-speech-analytics-market-2648

By Component (Solutions- Speech Engine/Indexing and Query Tools/ Reporting and Visualization Tools/ Workforce Optimization/ Others [Emotion Detection, Root Cause Analysis, and Quality Management], Services- Professional Services/ Managed Services), By Application (Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales and Marketing Management, Competitive Intelligence, Risk and Compliance Management, Others [Business Process Management, and Predictive Analysis]), By Deployment Mode (Cloud, On-premises), By Organization Size (SMEs, Large Enterprises), By Vertical (BFSI, Retail and eCommerce, IT and Telecom, Energy and Utilities, Travel and Hospitality, Government, Healthcare and Life Sciences, Media and Entertainment, Others [Education, Transportation and Logistics, and Manufacturing]), By Region (North America, Asia Pacific, CSA, Europe, and the Middle East and Africa); End-User Landscape, Company Market Share Analysis & Competitor Analysis.

 Key Market Insights

·       The category of indexing and query tools under the solutions is the largest shareholder over the estimated timeframe. This is due to the need for recorded customer calls to be analyzed.

·       In terms of revenue growth, the largest shareholder is estimated to be the competitive intelligence segment. This segment has significantly impacted the contact centers’ communication methods, causing improved performance of the enterprises.

·       In the forecast period, the cloud deployment model is expected to exhibit the highest CAGR.

·       It is relatively less expensive than on-premises deployment mode, so SMEs are offered cost-effective solutions.

·       Talkdesk, Business Systems, Marchex, Tech Mahindra, Opentext, Voicebase, Tether, Invoca, Intelligent Voice, Eleven, Cognito, Kwantics, Speech Village, Batvoice AI, Castel, Aspect, Speech-I Ltd, Speechtech, Gnani.Ai, Observe.AI, Voci Technologies, Verint, Micro Focus, Google, Vonage, Calabrio, CallMiner, Clarabridge, Almawave, Enghouse Interactive, AWS, and Sabio, among others, are the major vendors competing in the speech analytics market.

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Component Outlook (Revenue, USD Billion, 2021-2026)

·       Solutions

·       Speech Engine

·       Indexing and Query Tools

·       Reporting and Visualization Tools

·       Workforce Optimization

·       Others (Emotion Detection, Root Cause Analysis, and Quality Management)

·       Services

·       Professional Services

·       Managed Services

 

Application Outlook (Revenue, USD Billion, 2021-2026)

·       Customer Experience Management

·       Call Monitoring

·       Agent Performance Monitoring

·       Sales and Marketing Management

·       Competitive Intelligence

·       Risk and Compliance Management

·       Others (Business Process Management, and Predictive Analysis)

Deployment Mode Outlook (Revenue, USD Billion, 2021-2026)

·       Cloud

·       On-premises

Organization Size Outlook (Revenue, USD Billion, 2021-2026)

·       SMEs

·       Large Enterprises

Vertical Outlook (Revenue, USD Billion, 2021-2026)

·       BFSI

·       Retail and eCommerce

·       IT and Telecom

·       Energy and Utilities

·       Travel and Hospitality

·       Government

·       Healthcare and Life Sciences

·       Media and Entertainment

·       Others (Education, Transportation and Logistics, and Manufacturing)

Regional Outlook (Revenue, USD Billion, 2021-2026)

North America                                                                                 

• The U.S.
• Canada
• Mexico

Europe

• Germany
• UK
• France
• Spain
• Italy
• Rest of Europe

 

Asia Pacific

• China
• India
• Japan
• South Korea
• Australia
• Rest of APAC

Central & South America

• Brazil
• Argentina
• Rest of CSA

Middle East & Africa

• Saudi Arabia
• UAE
• Rest of MEA

 

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